Effective Date: 2025.6.18
At Vell Team, the driving force behind the Vell application, safeguarding the privacy of your personal information isn't just a task—it's a fundamental principle. This Privacy Policy serves as your guide, meticulously detailing every aspect of data handling within our app. When you engage with Vell, you confirm that you've explored and grasped the nuances of this policy, and have consented to its terms.
During your interaction with the Vell app, we collect diverse categories of data:
· Your complete legal name
· Primary email address utilized for account correspondence
· Preferences regarding communication channels, established as you set up and refine your account profile
· The frequency at which you activate specific app features
· The temporal duration spent within distinct sections of the application
· A comprehensive log of your actions, clicks, and interactions within the Vell ecosystem
· The exact model and make of your device
· The version details of your operating system
· The IP address assigned to your device, along with unique device identification codes
· Information about the mobile network operator facilitating your connection
· Settings you painstakingly configure to tailor the app's interface and functionality
· Supplementary details added by you to create a bespoke Vell experience
We only access your location data when you explicitly authorize us. This data plays a pivotal role in enhancing location - centric features integrated into the Vell app.
The data collected is employed for multiple purposes:
· Service Optimization: To ensure Vell runs seamlessly, we use data to troubleshoot, maintain, and upgrade the app's capabilities.
· Tailored Experiences: By analyzing your usage patterns and preferences, we customize content, features, and recommendations just for you.
· Informative Communication: We keep you in the loop with important updates, including new feature rollouts, system alerts, and policy overhauls.
· Customer Support Excellence: The data helps us address your technical glitches promptly and answer your questions effectively.
· Performance Evaluation: Through aggregated data analysis, we identify areas for improvement to boost the app's usability and overall performance.
In accordance with relevant local legislation, you are entitled to the following rights concerning your personal data:
· Right of Access: You have the prerogative to request a detailed copy of all personal information Vell has amassed about you.
· Right to Rectification: Should you discover inaccuracies or omissions in your stored data, you can demand that we correct and complete it.
· Right to Erasure: You may request the deletion of your personal data, although certain legal constraints might apply.
· Right to Restrict Processing: You can instruct us to halt the processing of specific data, either for a specified period or indefinitely.
· Right to Object: You possess the right to oppose particular data processing activities, especially those related to promotional marketing.
· Right to Data Portability: You can obtain your personal data in a commonly used, machine - readable format, enabling effortless transfer.
To exercise these rights, please initiate contact with us via email at Velldewaroode@163.com.
Vell Team upholds the sanctity of your personal data and refrains from selling, leasing, or bartering it. Nevertheless, data sharing may occur in specific circumstances:
· Collaborations with Partners: We collaborate with carefully vetted third - party service providers, such as hosting solutions and analytics firms, bound by stringent contracts to support app operations.
· Legal Imperatives: In compliance with legal procedures, regulatory investigations, or government mandates, we may be obligated to disclose user data.
· Corporate Transitions: In the event of mergers, acquisitions, or asset sales, your information may be transferred, with the new entity committed to maintaining equivalent privacy standards.
We retain your personal data solely for the duration necessary to fulfill our predefined objectives, encompassing legal compliance, service continuity, and contractual obligations. Once these requirements are satisfied, we will securely dispose of or anonymize the data, adhering strictly to legal stipulations.
The Vell application is not designed for individuals below the age of 17. We do not deliberately collect or process data from minors. In the event that such data is inadvertently discovered, we will take immediate steps to remove it from our systems.
To shield your personal information from unauthorized access, improper use, loss, or disclosure, we implement a multi - layered approach to security. Our safeguards include state - of - the - art data encryption, robust access control mechanisms, and secure network protocols.
Vell Team reserves the right to modify this Privacy Policy. Substantial changes will be communicated to you through in - app notifications or your registered email address. Continued use of the Vell app subsequent to an update implies your acceptance of the revised terms.
Should you have any queries regarding this Privacy Policy or wish to exercise your data privacy rights, please don't hesitate to get in touch with us at:
Email: Velldewaroode@163.com